> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callkaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Why do we Monitor and Audit Calls?

We monitor calls to find out at what point the user hangs up, and why the user disconnects the call on their own. This helps us improve the agent and fix problems faster.

## Automate call auditing

<CardGroup cols={2}>
  <Card title="AI Auditor" icon="clipboard-check" href="/ai-auditor/introduction">
    Automatically score eligible calls, find issues, and receive recommended fixes.
  </Card>

  <Card title="View Audit Reports" icon="chart-line" href="/ai-auditor/view-audit-reports">
    Review quality by strategy or by hourly audit batch.
  </Card>
</CardGroup>