> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callkaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# View Audit Reports

> Find audit results by strategy, batch, agent, and date

Open **Audit Reports** from the dashboard sidebar to see automatic audit results.

## Find reports

1. Select **Strategy** or **Batch**.
2. Optionally select one or more agents.
3. Choose the date range.
4. Select **Search**.
5. Select **Reset** to clear the agent filter and restore the default dates.

<Info>
  The default date range covers the last seven days, including today.
</Info>

## Strategy view

Use **Strategy** to see combined results for each Audit Strategy.

The table shows:

* **Strategy Name**
* **Agent Name**
* **Transcriber Accuracy**
* **Callflow Accuracy**
* **Postcall Accuracy**
* **Function Accuracy**
* **Total Calls**

Select **View details** to open the strategy report.

## Batch view

Use **Batch** to see each automatic audit run separately.

Audit batches run with a two-hour delay and cover a one-hour call window. For example:

| **Batch time** | **Calls included**                          |
| -------------- | ------------------------------------------- |
| 11:00 AM       | Eligible calls made from 8:00 AM to 9:00 AM |

This delay gives completed calls and their call data enough time to become available for auditing.

The table includes:

* Agent and strategy names.
* Audit time.
* Status.
* Total and completed calls.
* Failed calls.
* Quality scores.

Select **View details** to open the batch report.

## Understand batch status

| **Status**         | **Meaning**                                |
| ------------------ | ------------------------------------------ |
| **Queued**         | The audit is waiting to start.             |
| **Running**        | Calls are currently being reviewed.        |
| **Completed**      | All available calls finished successfully. |
| **Partial Failed** | Some calls succeeded and some failed.      |
| **Failed**         | The audit could not complete successfully. |

<Tip>
  Use **Strategy** for overall quality trends. Use **Batch** when checking the progress or result of a particular audit run.
</Tip>

## If no reports appear

Check that:

* The Audit Strategy is enabled and saved.
* Calls match the strategy's filters.
* The selected agent and date range are correct.
* Enough time has passed for the automatic audit to run.

The page displays **No audit reports to display** when no reports match your search.
