> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callkaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Trial Table

> View detailed trial statistics for batch calls

## What is the Trial Table?

The Trial Table shows detailed statistics for each retry attempt in a batch call campaign. Each row represents a different trial number, tracking how many calls were triggered, connected, and converted for that specific attempt.

## Accessing the Trial Table

Navigate to a batch call dashboard to see the trial table:

**Dashboard → Batch Calls → \[Select Batch] → Batch Call Dashboard**

<img src="https://mintcdn.com/callkaroai/_yHIwUXcSxcKfjME/images/batch-call/trial-table.png?fit=max&auto=format&n=_yHIwUXcSxcKfjME&q=85&s=6e63794adfadc6fd4c0c84dcb8cd2e91" alt="Trial Table" width="1512" height="548" data-path="images/batch-call/trial-table.png" />

## Table Columns

| Column                           | Description                                                                                             |
| -------------------------------- | ------------------------------------------------------------------------------------------------------- |
| **Trial No.**                    | The retry attempt number (Trial 1 = first attempt, Trial 2 = first retry, Trial 3 = second retry, etc.) |
| **Receipts**                     | Total number of unique contacts for this trial                                                          |
| **Triggered**                    | Number of calls initiated in this trial                                                                 |
| **Not Connected**                | Number of calls where contact didn't pick up (busy, no answer, rejected, etc.)                          |
| **Voicemail**                    | Number of calls that reached voicemail                                                                  |
| **Connected**                    | Number of calls where the contact picked up                                                             |
| **\[Funnel Metrics]**            | Dynamic columns showing counts for each funnel metric selected during batch creation                    |
| **Converted**                    | Number of successful conversions in this trial                                                          |
| **Connected to Conversion Rate** | Percentage of connected calls that converted                                                            |
| **Receipt to Conversion Rate**   | Percentage of total receipts that converted                                                             |
| **Funnel View**                  | Click **View** to see the funnel chart for this specific trial                                          |

## Total Row

The bottom row shows cumulative statistics across all trials:

* **Receipts** - Shows unique count from Trial 1 only (total contacts in batch)
* **Not Connected** - Total unique not connected receipts
* **Connected** - Total unique connected receipts across all trials

## How Trials Work

Trials represent retry attempts for batch calls:

* **Trial 1** - Initial call attempt to all contacts
* **Trial 2** - First retry to contacts who didn't connect
* **Trial 3** - Second retry to contacts who didn't connect
* And so on...

## Understanding Conversion Rates

**Connected to Conversion Rate** = (Converted Calls / Connected Calls) × 100

* Shows how effective your agent is at converting people who pick up

**Receipt to Conversion Rate** = (Converted Calls / Total Receipts) × 100

* Shows overall campaign effectiveness including non-answers

<Note>
  Each trial only includes contacts who didn't successfully connect in previous trials.
</Note>

<Tip>
  Use the **Funnel View** to see the visual funnel chart for each trial, helping you understand drop-off points in your conversion process.
</Tip>