> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callkaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Feedback

> Report issues or provide feedback about specific calls

## What is Add Feedback?

Add Feedback allows you to create feedback reports for specific calls, documenting issues or observations that need attention from your engineering team.

## How to Add Feedback

### Step 1: Access Call Details

Navigate to **Call History** and click on any call to open the call details sidebar.

<img src="https://mintcdn.com/callkaroai/_yHIwUXcSxcKfjME/images/feedback/create-feedback-1.png?fit=max&auto=format&n=_yHIwUXcSxcKfjME&q=85&s=2d0113d9e3ae96c330c5624da6c39725" alt="Add Feedback Button" width="3840" height="2172" data-path="images/feedback/create-feedback-1.png" />

### Step 2: Click Add Feedback

Click the **+ Add Feedback** button in the sidebar.

### Step 3: Fill Feedback Form

<img src="https://mintcdn.com/callkaroai/_yHIwUXcSxcKfjME/images/feedback/create-feedback-2.png?fit=max&auto=format&n=_yHIwUXcSxcKfjME&q=85&s=452e8c71a074d1748d1e27bba33cb693" alt="Add Feedback Modal" width="1920" height="1082" data-path="images/feedback/create-feedback-2.png" />

Complete the feedback form with the following fields:

| Field                  | Required | Description                                      |
| ---------------------- | -------- | ------------------------------------------------ |
| **Feedback Name**      | Yes      | Short title for the feedback                     |
| **Assign to Engineer** | No       | Select team member to assign (optional)          |
| **Call Issue**         | Yes      | Detailed description of the issue or observation |

### Step 4: Submit

Click **Create Feedback** to submit.

## Form Fields

### Feedback Name

Short, descriptive title for the feedback (e.g., "High latency issue", "Wrong agent response").

### Assign to Engineer (Optional)

Optionally assign the feedback to a specific team member for review and resolution.

### Call Issue

Detailed description of what went wrong or what needs attention in this call.

## View Feedback

<CardGroup cols={3}>
  <Card title="Unresolved Feedback" icon="clipboard-question" href="/calls/feedback/unresolved-feedback">
    View processing feedback
  </Card>

  <Card title="In Review Feedback" icon="clipboard-check" href="/calls/feedback/in-review-feedback">
    View submitted feedback
  </Card>

  <Card title="Resolved Feedback" icon="clipboard-list-check" href="/calls/feedback/resolved-feedback">
    View resolved feedback
  </Card>
</CardGroup>