> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callkaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Unresolved Feedback

> View and manage feedback in processing status

## What is Unresolved Feedback?

Unresolved Feedback shows all feedback items that are currently being processed. Engineers work on these feedback items before submitting them for review.

## Accessing Unresolved Feedback

[https://callkaro.ai/dashboard/feedback/unresolved](https://callkaro.ai/dashboard/feedback/unresolved)

## Table Columns

| Column                | Description                        |
| --------------------- | ---------------------------------- |
| **Feedback Name**     | Short title of the feedback        |
| **Engineer**          | Assigned team member               |
| **Agent**             | AI agent related to the issue      |
| **Call Issue**        | Description of the problem         |
| **Comments**          | Number of comments (click to view) |
| **Created**           | When feedback was created          |
| **Go to Agent**       | Opens agent version in new tab     |
| **Go to Issued Call** | Opens related call in call history |
| **Submit for Review** | Submit feedback for review         |
| **Comment**           | Add a comment to the feedback      |

## Actions

### Submit for Review

Submit processed feedback for review by clicking the submit button. Requires:

* Solution details
* Fixed version URL
* Atleast 2 call URL with issue resolved

### Add Comment

Add internal comments to document progress or notes.

### View Comments

Click the comments count badge to see all comments.

### Click Row

Click any row to open the feedback drawer with full details.

<Tip>
  Use comments to document your investigation process and communicate with team members.
</Tip>