> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callkaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Pending Tasks
> Turn root causes into tracked work and assign fixes to AI FDE
Findings are only worth as much as the fixes that follow. The **Pending Tasks** board turns each root cause into a tracked card that moves through your workflow.
## The columns
| Column | Meaning |
| ------------------ | --------------------------------------------------------------- |
| **Action Items** | New findings, not yet picked up. Cards land here automatically. |
| **In Progress** | Someone — or AI FDE — is actively working the change. |
| **Testing in A/B** | The fix is live on a split of traffic and being measured. |
| **Live in Prod** | Rolled out. May still be mid-split under an A/B rollout. |
| **Done** | Complete and verified. |
| **Rejected** | Reviewed and deliberately not actioned. |
## What you can do with a card
* **Assign it** to a team member, or to **AI FDE** to have the fix implemented automatically.
* **Choose the target version(s)** of the agent the change should be applied to.
* **Set or adjust severity**, and review the estimated metric impact.
* **Discuss** with comments, and attach supporting files.
* **Drag it between columns**, or move it from the details panel.
* **Create your own cards** for work that did not come from an RCA report.
* **Reject** a finding you have judged and decided against.
**Nothing ships without a human.** RCA findings are stored as reports and cards — they are never sent to AI FDE on their own. A fix reaches AI FDE only when a person assigns the card to it. If AI FDE is already working a change on the same agent version, the new fix is queued and sent once the current one is marked Done or Rejected.