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This endpoint deletes a scheduled call for a specific agent and phone number combination. Once deleted, the scheduled call will not be executed.

Quick Example

Use Cases

  • Cancel follow-ups: Remove scheduled follow-up calls when customers request to be removed
  • Reschedule calls: Delete existing scheduled calls before creating new ones at different times
  • Prevent duplicates: Clean up duplicate scheduled calls before scheduling new ones
  • Campaign management: Remove specific phone numbers from scheduled campaign calls

Parameters

string
required
The agent ID for which to delete scheduled calls
string
required
The phone number for which to delete the scheduled call. Can be in international format with or without ’+’ prefix.

Common Scenarios

The number will be processed and scheduled call deleted for this phone number.
Form data is also supported as an alternative to JSON body.

Response

Success (200 OK)

Errors

Bad Request
Missing required parameters
or
Forbidden
Invalid or missing API key
Server Error
Internal server error - contact support

Best Practices

  • Always verify the agent_id exists before attempting to delete scheduled calls
  • Use this endpoint as part of your workflow when rescheduling calls to avoid duplicates
  • Consider implementing retry logic for network failures
  • Log successful deletions for audit purposes