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Overview

The End Call function allows your AI agent to end calls when the conversation naturally concludes or when requested by the customer. Use Cases:
  • Customer says goodbye
  • Conversation objective achieved
  • Customer requests to end call
  • No further assistance needed

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Configuration

End Call
1

Add End Call Function

Navigate to your agent → Functions tab → Click Add → Select “End Call”
2

Set Description

Define when the AI should end the callExample:
End call when user says goodbye, thanks, or no further questions
3

Save Function

Click Save to activate the function
Be careful with descriptions - too broad conditions may end calls prematurely.

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Common Triggers

Include these common end-call phrases:
  • “Goodbye”
  • “Thank you, that’s all”
  • “No more questions”
  • “That helps, thanks”
  • “I’m good, bye”
Add task-specific completion conditions to end calls naturally after achieving objectives.