Overview
The End Call function allows your AI agent to end calls when the conversation naturally concludes or when requested by the customer.
Use Cases:
- Customer says goodbye
- Conversation objective achieved
- Customer requests to end call
- No further assistance needed
Configuration
Add End Call Function
Navigate to your agent → Functions tab → Click Add → Select “End Call”
Set Description
Define when the AI should end the callExample:End call when user says goodbye, thanks, or no further questions
Save Function
Click Save to activate the function
Be careful with descriptions - too broad conditions may end calls prematurely.
Common Triggers
Include these common end-call phrases:
- “Goodbye”
- “Thank you, that’s all”
- “No more questions”
- “That helps, thanks”
- “I’m good, bye”
Add task-specific completion conditions to end calls naturally after achieving objectives.