Overview
Verified phone numbers are for non-verified businesses only - those who haven’t completed business verification (GST & CIN compliance).Verified businesses can test on any phone number - you don’t need to verify numbers.
- Verify your phone number (via OTP)
- Build your agent
- Click “Test Call” button in agent UI
- Agent calls your verified number
- Test the conversation
Verification Steps
1
Navigate to Verified Phone Numbers
Go to Dashboard → Settings → Verified Phone Numbers
2
Add Phone Number
Click “Add Phone Number” and enter your number with country code (e.g., +919876543210)
3
Receive OTP
6-digit OTP sent to WhatsApp
4
Verify
Enter OTP and click “Verify” → Number is ready for test calls
Using Test Calls
1
Build Your Agent
Create and configure your agent
2
Click Test Call Button
In agent interface, click “Test Call”
3
Select Verified Number
Choose your verified number
4
Agent Calls You
Agent will call your verified number - answer and test the conversation
Managing Numbers
Verified (✅)- Ready for test calls
- Cannot be deleted
- OTP sent but not verified
- Can be deleted
- Resend OTP after 60 seconds
Troubleshooting
OTP not received
OTP not received
- Check WhatsApp is installed and active
- Verify internet connection
- Wait 60 seconds and resend OTP
Invalid OTP
Invalid OTP
- Double-check all 6 digits
- Request new OTP if expired
Cannot add number
Cannot add number
- Number may already be verified on another account
- Ensure country code is included
Test call not working
Test call not working
- Verify number status is “Verified” ✅
- Check you have call credits
- Ensure correct verified number selected
FAQs
How many numbers can I verify?
How many numbers can I verify?
No limit. Verify as many as needed.
Is verification free?
Is verification free?
Yes, completely free.
Do verified numbers expire?
Do verified numbers expire?
No, they remain verified indefinitely.
Getting Help
Buy Phone Numbers
Purchase numbers for production campaigns
Manage Phone Numbers
View billing, spam status, and unrenting
Contact Support
Get help with verification issues