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What is the Version Table?

The Version Table shows call statistics grouped by agent version. This is useful when a batch uses multiple agents or when testing different AI agent versions to compare their performance.

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Accessing the Version Table

Navigate to a batch call dashboard to see the version table: Dashboard → Batch Calls → [Select Batch] → Batch Call Dashboard Version Table

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Table Columns

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Total Row

The bottom row shows cumulative statistics across all versions:
  • Receipts - Total unique receipts across all versions
  • Not Connected - Total unique not connected receipts
  • Connected - Total unique connected receipts
  • All other columns sum the values from individual versions

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Understanding Conversion Rates

Connected to Conversion Rate = (Converted Calls / Connected Calls) × 100
  • Shows how effective each version is at converting people who pick up
Receipt to Conversion Rate = (Converted Calls / Total Receipts) × 100
  • Shows overall version effectiveness including non-answers
Use this table to identify which agent version performs best and optimize your campaigns accordingly.