Create an agent
Build a new voice agent from a plain-language request.
Improve an agent
Update greetings, prompts, call flows, functions, and settings.
Review without changes
Ask questions about an agent, version, or call.
Work across languages
Translate a version or apply one change across language versions.
Open AI FDE
Select AI FDE from the dashboard sidebar. You can also open the AI FDE mascot while editing an agent. In the Agent Builder, AI FDE already knows which agent and version are open.Start your first request
1
Choose a mode
Select Ask, Auto, or Plan depending on whether you want advice, direct action, or approval before building.
2
Describe the result
Type your request in Help me build an agent…. Include the purpose, language, audience, and important actions.
3
Add supporting files
If needed, attach a document, spreadsheet, screenshot, recording, or other reference file.
4
Send the request
Select Send and follow any questions or approval steps shown in the conversation.
Example requests
Create a customer support agent
Create a customer support agent
Create an appointment-booking agent
Create an appointment-booking agent
Improve an existing agent
Improve an existing agent
Analyze a failed call
Analyze a failed call
What happens after a build
A successful build is saved as a new agent version. Existing versions are not overwritten.Get better results
Use clear requests that include:- What the agent should achieve.
- Who it will call or support.
- The language it should speak.
- Information it should collect.
- Actions it should perform.
- Rules it must follow.