Basic Mode vs Advanced Mode

Before we look at each type, note that every function comes in two modes — Basic and Advanced.

Mode	What it means
Basic Mode (no coding required)	No code needed. Connect your existing APIs. Just configure the URL, method, headers, authentication, and parameters. Best for CRMs, booking systems, WhatsApp APIs, and other third-party services.
Advanced Mode (coding knowledge needed)	Custom logic written in code. Pre-Call, On-Connected, and In-Call use Python; Post-Call uses JavaScript. AI code generation is available to help. Best for dynamic prompt injection, scoring, calculations, data transformation, and complex workflows.

For an On-Connected function, Basic and Advanced describe the function implementation, not the agent version type. A Basic, Advanced, Multi Prompt, or Pathway agent can use either On-Connected function mode.

Getting started

Pricing

Voice AI Agents

Chat Agents

CRM

Workflows

AI FDE

AI Auditor

KPI Manager

Phone Numbers

Calls

Webhooks

Widgets

Whatsapp (Facebook)

Integrations