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Placing every step and wiring every rule by hand is slow. If you know which messages your agent should not spend an LLM call on — button taps, payment links, a question limit, spam — hand that to Claude with the skill below and get a finished workflow, ready to import.

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1. Download The Skill

callkaro-chat-workflow.md

The complete Chat Center Workflow specification, written for Claude. ~35 KB.
It is Markdown — every step type and field, values and variables, conditions and counters, how code steps run and what the code checks refuse, the publish checks, and a complete example workflow that uses every step type.

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2. Give It To Claude

Save it as a skill and it loads itself whenever the task calls for it:

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3. Give It Your PRD

Here is how our WhatsApp sales chat should work (attach the file). Build a CallKaro Chat Center Workflow in front of our sales agent 6ad8c1c6abc99f103f99c96f: send the payment link after 5 off-topic questions, and stay quiet on repeated messages.
The more the PRD says, the less Claude has to guess:
Anything Claude cannot know comes back as a placeholder — REPLACE_WITH_AGENT_ID, a template marked REPLACE_WITH_TEMPLATE_ID, an example API URL — and Claude lists every one, with the secrets and attributes to create, at the end of its answer.

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4. Import It

Save the JSON, then Dashboard → Agents → Chat → Import. Open the workflow, fill in the placeholders, and check the canvas:
  • Assign chat agent — pick your agent if it shows a placeholder
  • Run code — the code calls your APIs: check it, press Verify, and Test it with a sample message
  • Send template — pick the approved template and check each variable’s source
  • Create the secrets and contact attributes Claude listed
The issues badge lists anything still missing — the same checks that run when you publish. Then test it and assign the WhatsApp number to the workflow.