What are Queued Schedule Calls?
Queued schedule calls are calls that have been scheduled for future execution (eg. AI scheduled a callback). These calls are waiting in the queue until their scheduled time arrives, at which point they will be automatically triggered.Accessing Queued Schedule Calls
Navigate to the queued schedule calls page: https://callkaro.ai/dashboard/queued-sch-calls
Table Columns
| Column | Description |
|---|---|
| Schedule ID | Unique identifier for the scheduled call batch |
| Agent | AI agent that will make the call |
| To Number | Phone number to be called |
| Scheduled At | Date and time when the call will be triggered |
| Metadata | Custom data fields (hover to view details) |
Actions
View Metadata
Hover over the View Metadata button to see all custom fields in a popup table.Delete Selected
Select calls using checkboxes and click Delete Selected to remove them from the queue. Deleted calls will not be triggered.How It Works
- Select Calls - Use checkboxes to select calls you want to delete
- Delete - Click Delete Selected button
- Confirm - Confirm deletion in the modal
- Removed - Selected calls are removed from queue
The total count of queued calls is displayed in the header.