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What is Resolved Feedback?

Resolved Feedback shows all feedback items that have been successfully resolved and closed. This serves as an archive of completed work.

Accessing Resolved Feedback

https://callkaro.ai/dashboard/feedback/resolved

Table Columns

ColumnDescription
Feedback NameShort title of the feedback
AgentAI agent related to the issue
Solution DetailsHow the issue was resolved
Call IssueOriginal problem description
Test CallTest call IDs (click to view)
CommentsNumber of comments (click to view)
CreatedWhen feedback was created
Go to AgentOpens fixed agent version
Compare VersionsCompare before/after versions
Add CommentAdd additional comments

Actions

Compare Versions

Review the changes made between original and fixed versions.

View Test Calls

Click test call IDs to see the calls used for validation.

Add Comment

Add post-resolution comments or notes.

Click Row

Click any row to open the feedback drawer with full details.