What is Unresolved Feedback?
Unresolved Feedback shows all feedback items that are currently being processed. Engineers work on these feedback items before submitting them for review.Accessing Unresolved Feedback
https://callkaro.ai/dashboard/feedback/unresolvedTable Columns
| Column | Description |
|---|---|
| Feedback Name | Short title of the feedback |
| Engineer | Assigned team member |
| Agent | AI agent related to the issue |
| Call Issue | Description of the problem |
| Comments | Number of comments (click to view) |
| Created | When feedback was created |
| Go to Agent | Opens agent version in new tab |
| Go to Issued Call | Opens related call in call history |
| Submit for Review | Submit feedback for review |
| Comment | Add a comment to the feedback |
Actions
Submit for Review
Submit processed feedback for review by clicking the submit button. Requires:- Solution details
- Fixed version URL
- Atleast 2 call URL with issue resolved